PROFESSIONAL DEVELOPMENT WORKSHOPS
Message sent ≠ Message received
Have you ever noticed that your messages are often not understood exactly as you had intended? You wonder, “what is wrong with that person?”. Or has someone else’s communication left you baffled? You think, “what planet are they from?”. When communication is not effective, the intended purpose is often not achieved, leading to inefficiency, confusion and even conflict.
This 3-hour workshop explores the reasons why we’re not always on the same wavelength and discusses techniques to improve our communication for greater understanding, better workplace relationships and more productive exchanges.
Topics covered include:
The purpose of communication
Barriers to effective communication
The value of silence
You will leave this workshop with great insights into the reasons for mis-communication and an action plan to achieve mutual understanding and benefit from your interactions. 'I get it!'
Delivery Mode: 3-hour workshop
Course Materials: Workbook provided
Course Cost: $285 per person